Job Detail
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Career Level Others
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Experience Less Than 1 Year
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Qualifications Diploma
Job Description
Start Your Costco Travel Career Next Month!:
Costco Travel: is a division of Costco Wholesale: headquartered in Issaquah, Washington. Costco Travel is one of the leaders in the leisure travel industry and provides travel services to millions of Costco members throughout the United States, Canada and the United Kingdom.
Costco Wholesale is the third largest global retailer with warehouse club operations in eight countries. Despite our large size and international expansion, we continue to provide a family atmosphere in which our employees thrive and succeed. As proof, Costco has just been ranked #4 in Forbes “America’s Best Employers”. We are #20 in the world.
The secret of Costco Travel and Costco’s success is its culture. As our CEO Craig Jelinek said, “At Costco our attitude is everyone in the organization is important….every job is important and so is every person.”
Costco Travel offers stability, great benefits, career growth and a friendly and supportive work environment.
We are recruiting for:
Travel Reservation Agents:
Costco Travel is seeking outstanding individuals to join our world-class Issaquah, Washington-based Contact Center. Our Travel Reservation Agents assist Costco Members with their dream vacation packages.
We are currently hiring for our June 2021 : agent training class.
You do not need experience in the travel industry: . We will train you. The ideal candidate will have sales or customer service expertise and outstanding communication skills.
These positions fill up quickly: so if you or somebody you know are interested in a Costco Travel career please fill out an application today and you could start your new, fun, travel industry career in a matter of weeks!
Position Summary:
Our reservation staff assist Costco members in the planning of their vacation travel, with a focus on first-call resolution in a fast-paced call center environment.
Job Duties/Essential Functions:
- Handles member calls in a friendly and efficient manner.
- Uses airline and in-house computer systems to make member reservations.
- Confirms reservations accurately.
- Communicates members’ needs to other support departments.
- Regular and reliable workplace attendance at your assigned location.
Ability to operate vehicles, equipment or machinery:
- Computer, phone (headset), printer, copier
Non-Essential* Functions*:
- Assists in other areas of the department as necessary.
- Assists in other areas of the company as necessary.
Ability to operate vehicles, equipment or machinery:
- Same as essential functions
Experience, Skills, Education & Licenses/Certifications:
Required:
- Effective listening and communication skills.
- Excellent customer service skills.
- Typing speed minimum of 30 words per minute.
- Detail-oriented approach to work.
- Flexible to meet the schedule needs of the business (e.g., evening, weekends).
Recommended:
- Sales experience (preferably phone sales).
- Travel industry experience.
- Call center experience.
- Able to thrive in a fast-paced, growing work environment.
- Experience with Microsoft Outlook, Word, and Internet Explorer.
- High school diploma or GED.
Other Conditions:
- Management will review the Job Analysis for this position prior to a job offer.
Apart from any religious or disability considerations, open availability is needed to meet the needs of the business. If hired, you will be required to provide proof of authorization to work in the United States.
Please click here to receive a copy of the Costco Applicant Information Privacy Notice.:
Job Type: Full-time
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