Company Description
At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing environment. Here, you will help lead our industry forward and make your career.

Job Description
As a valued colleague on our team, you will perform routine and non-routine clerical and administrative functions such as sending correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.THE IMPACT YOU WILL MAKE
The Digital Engineering – Administration Support – Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

• Perform complex administrative tasks and analyses to maintain organization and inspire effective communication
• Lead efforts to ensure organizational messages reinforce a culture of transparency; ensure messaging demonstrates how DE/OSS continues to support Digital Engineering, Operations and Enterprise initiatives
• Effectively support DE and ESAT activities (survey issuing, reminders)
• Serve as effective point of contact for Chief of Staff and Business Management Office with ability to answer general queries
• Collection of OKR data and ensure properly loaded for T3 reviews and into PowerApps for T4
• Support Continuous Improvement efforts (i.e. tracking, recognition)
• Effectively manage leader’s time by identifying key strategic meetings of importance and prioritizing on behalf of leaders
• Serve as back-up POC for Business Continuity Planning supporting OSS
• Develop and manage Admin processes; organization charts, technical requests/tickets, training/conference requests and headcount requests
• Execute activities for teams or business groups
• Events/Meeting support (Facilitation, Logistics, and Follow-up)
• Prepare for and execute All Hands meeting monthly
• Lead OSS Awards Ceremony and Midyear or End of Year Events
• Lead as needed teambuilding activities
• Lead 7Days to SERVE efforts; serve as SERVE coordinator for Digital Engineering, OSS, Operations, and COO
• Ensure collaboration with teams or business groups in achievement of divisional goals or objectives
• Liaise with business partners (strategy, space, communications, finance)
• Coordinate executive leadership activities (including focus groups or meal with SVP, EVP)
• Effectively serve as Digital Workplace Customer Engagement Forum Member supporting Digital Engineering and OSS
• Effectively serve as Digital Engineering and OSS space planner and working closely with workplace strategy team
• Actively participate in ERGs, including serving as POC for Plano location, Digital Engineering, OSS, Operations, and COO. This includes encouraging participating by supporting membership drives and other virtual events
• Serve as POC for executive visits to Granite Park
• Ability to serve as back-up for other leaders when needed
• Experience supporting Tech/Software organizations going through a digital transformation
• Effectively setup same day meetings coordinating with admins of other VPs and SVPs
• Ability to communicate and act as an ambassador for the Digital Transformation, including a high-level understanding of the technical side
• COO Initiatives; Application Program Interface, Modeling Technology, Process Efficiency and Automation Center of Excellence (PEACE), Cloud Migration and Enterprise Process Repository

Qualifications
THE EXPERIENCE YOU BRING TO THE TEAMMinimum Required Experiences

• 2 years of related experience
• Must have previous Administrative experience
• Outlook calendar maintenance
• Experience with expense reporting and travel reimbursements
• MS Office products
• Must have relationship management skills
• Ability to prioritize work

Desired Experiences

• Bachelor degree or equivalent
• 5 years of Administrative experience preferred
• Background in Project Management

Skills

• Project Management
• Proven communication savvy and ability to navigate difficult situations (organizational changes, etc.)
• Ability to frame ideas as systems and analyzing the inputs, outputs, and process
• Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
• The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.
• The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
  • Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
• Adept at managing project plans, resources, and people to ensure successful project completion
• Experience helping an organization to plan and manage change in effort to meet strategic objectives

Tools

• Experience with MS Office
• Microsoft Teams
• Microsoft Project
• Microsoft Office
• Microsoft Excel
• Microsoft OneNote
• Microsoft Power Apps
• Ability to create and maintain PowerBI dashboards
• Microsoft Visio
• Experience using scheduling software to book events
• Experience using Confluence
  • Skilled in SAP Concur
  • Experience using SharePoint
• Survey Tools i.e., Mentimeter, PollEverywhere

Additional Information
REF ID – REF6288R

The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com.