At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 14,000+ branch offices where our more than 7 million clients live and work.

A typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the team’s ability to build deep relationships with clients. Headquarters associates in St. Louis and Tempe provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. Edward Jones currently has more branch offices than any other financial services firm, and we continue to grow to meet the needs of long-term individual investors.

Remote Work Eligible
Branch & Region Development exists to lead, develop and partner with each regional leadership team to achieve their region’s business objective based on unique market opportunities. Success is achieving a market tailored approach where region objectives and measures are tailored, resources are appropriately prioritized and deployed, and regions realize their unique market opportunities. This allows focused support for region leadership to be abundant and capable doing the right work through effective and efficient processes creating strong and valued partnerships between Home Office and field leaders.Support Specialists work in partnership with their Area Teams (including Area Coordinator, Area Leaders/Player Coaches) to support the planning and execution of area/region business plans. Provide timely and accurate resources to support both the Area Leader and Regional Leader Branch Teams. Delivers the right results by identifying and creating effective and efficient processes. Creates strong and valued partnerships between Area Leaders, Key Stakeholders and field leaders.

Key Responsibilities:

• Understand the Area Business Plan and how it is connects to Region Operating System
• Develop and maintain a strong working relationship with Regional Leader Branch Teams and other field leaders, by providing excellent service to support region results
• Active participant with the Area Team and keeping current on department, division and firm initiatives
• Coordinate various meetings with multiple participants through effective organization, communication and prioritization skills
• Assist Area Leaders in keeping stewardship a top priority
• Maintain area reports to support the Area and Region Business Plans
• Ability to maintain a high level of confidentiality, including information around department, leadership, and firm changes
• Assist in department operational activities
• Process Region role exceptions
• Identify opportunities for self-development

• Bachelor’s degree or relevant work experience required
• 1-2 years of customer service, operational processing or comparable experience working in the financial services industry or Edward Jones is recommended
• Experience providing executive support while working in a team environment
• Must have skills in using Microsoft Office and specific departmental systems (JonesLink, BRD site, etc.)
• Ability to tailor and adjust personal work style to meet Area, Team or Department preferences and priorities
• Attention to detail and commitment to accuracy
• Organizational and time management skills, including the ability to prioritize multiple tasks
• Ability to work in a fast paced, team-oriented environment
• Strong written and verbal communication skills
• Strong active listening skills
• Ability to identify when a problem occurs, find the root cause and offer a solution to correct the problem
• Ability to evaluate current processes to determine opportunities for enhancements and efficiencies

• FORTUNE 2020 – Edward Jones was named No. 7 on the 2020 FORTUNE 100 Best Companies to Work For® list.
  • From FORTUNE ©2020 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.
• Edward Jones Ranked No. 6 of the 100 best workplaces for millennials by Great Place to Work and FORTUNE Magazine.
• 2020 Corporate Equality Index – Edward Jones joins the ranks of 680 major U.S businesses that received top marks in the HRC Foundations 18th Annual Scorecard on LBGTQ Workplace Equality
• Edward Jones named a top company for training, ranking No. 25 on Training magazine’s 2020 Training Top 125 list – the highest ranking among the financial-services industry!
• Financial services firm Edward Jones has been named one of the 2019 Best Workplaces for Parents by Great Place to Work and FORTUNE magazine. The firm ranked No. 5 on the list of 50 companies, up two spots from last year.
  • The Best Workplaces for Parents list is one of a series of rankings by Great Place to Work and FORTUNE based on employee feedback from Great Place to Work-Certified™ organizations. Edward Jones ranked No. 7 on the FORTUNE 100 Best Companies to Work for in 2019 list, the firm’s 20th appearance on the list. The firm also was ranked the No. 1 Best Workplace in Financial Services & Insurance and the No. 6 Best Workplace for Millennials by Great Place to Work and FORTUNE.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: