At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will help lead our industry forward and make your career.

Minimum Required Experiences

• 2 years

Desired Experiences

• Bachelor degree or equivalent
• Community organizing, tenant advocacy, multifamily leasing office experience, non-profit housing, or similar work experience is a plus.

THE IMPACT YOU WILL MAKE

Fannie Mae is committed to developing loan products and strategies that will impact racial equity in multifamily housing.  This role will be focused on that product development work. We are looking for a team member who will be passionate about driving change.

The MF COO – Product Development – Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
As a valued colleague on our team, you will contribute directly to build or develop functionality for a product. In this role, you will participate in customer engagement activities to understand the requirements for products or product components.

THE EXPERIENCE YOU BRING TO THE TEAM

• Determine the needs of the customer.
• Design and develop products to meet needs.
• Use a customer experience-driven approach to design products.
• Maintain existing products and update components as needed.

Skilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BI
Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
The group of skills related to Operational Excellence including improving and overseeing operations
The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.
The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.
Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS
The group of skills related to Business Process Management including business process modeling, process design and implementation, etc.
Adept at managing project plans, resources, and people to ensure successful project completion
Experience using SharePoint
Skilled in Excel
Experience using JIRA
Experience using Microsoft Project
Skilled in Tableau

Job REF ID: REF8697Q

The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com.