Job Description

New hires in office-based roles in the US & Puerto Rico will be required, subject to applicable law, to demonstrate that they have been fully vaccinated for COVID-19 or qualify for a medical or religious exemption to this vaccination requirement that can be accommodated without an undue burden to the operation. However, subject to applicable law, employees working in roles that the Company determines require routine collaboration with external stakeholders, such as employees in customer facing commercial or research based roles, will be required to be fully vaccinated as a condition of employment.

Our Territory Representatives interact face to face with our customers, understand their needs and consult to offer the right solutions. We work collaboratively in Field Sales Teams and play a critical role in supporting our customer centric business model.

The Territory Representative is a key member of the field sales team and plays a critical role in supporting our company’s customer centric business model. This position is responsible for working in their respective territory to understand and identify veterinary clinic and customer needs, by selling our company’s Animal Health products, supporting pull-through activities relative to the customer strategy, and ensuring that our company’s Animal Health is viewed as bringing value and technical innovations aligned to our strategic focus the Science of Healthier Animals. In addition, the Territory Representative demonstrates an understanding of the resources available across our company’s Animal Health and our Distribution Partners.

Key responsibilities may include, but are not limited to:

• Communicates about product in a way that’s meaningful and relevant to each individual customer; customizes discussions and interactions based on understanding of customer’s needs
• Primary point of contact for assigned customers, meet with key personnel/decision makers to understand practice structure, business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet/Front office staff), customer needs and identifies business opportunities.
• Develop customer strategy – outlining strategy for interactions/relationship, solutions, partner involvement and potential offerings for customer resulting in sales opportunities and account sales growth of our company’s Animal Health products and services.
• Develop territory and specific account plans for all key customers. Partners with National Account Managers, Corporate Account Team, and Distribution Field Partners to maintain strong focus on key accounts and corporate owned clinics to drive sales growth.
• Work collaboratively across all species teams to foster a one company approach to enhance knowledge of the entire MAH product portfolio.
• Shares with other team members within the region to foster growth and development within the team.
• Analyze sales results on a monthly basis and manage expenses within budget guidelines.
• Identifies and selects programs/services available within our company’s Animal Health’s available resources to address customer needs and provide education & training opportunities to accounts.
• Works with leadership and Field Technical Services to develop and deliver relevant offerings that address desired customer needs.
• Develop current understanding of our company’s Animal Health products, industry trends and competitor landscape.
• Articulates and communicates relevant customer, industry, product, and market trends appropriately through the organization.
• Responsible for developing and meeting learning and development objectives agreed upon with leadership.

Background & Education:

• Bachelor’s Degree (applicants with pending degrees will be considered, but degree must be completed prior to starting with our company)

Required Skills/Abilities:

• Excellent interpersonal/communication and presentation skills
• Demonstrated motivation and focus on achieving measurable, tangible results.
• Commitment to collaboration as the normal mode of working and resolving problems.
• Demonstrated understanding of positions’ contribution to the business goals and willingness to adopt changes to current processes to meet customer needs.
• Demonstrated ability to independently understand customers’ evolving needs and expectations and combines with knowledge of customers’ organization and culture to drive results.
• Effective application of selling techniques and approaches, simultaneously managing multiple customers/accounts at different stages of the sales process, articulating the value of MAH products using approved evidence-based scientific and economic data.
• Demonstrated ability to identify, develop and manage a diverse mix of accounts independently within a territory, including some complex accounts/opportunities, and to develop plans based on unique opportunities and customer needs.
• Proficient computer skills including working knowledge of Word, Excel and PowerPoint and the ability to use an iPad.
• Ability to work independently and also as part of a team
• Ability to travel overnight and some weekend activity
• Multi-lingual fluency preferred, particularly Spanish

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

Travel Requirements:

75%

Flexible Work Arrangements:

Shift:

Valid Driving License:

Yes

Hazardous Material(s):

Number of Openings:

1

Requisition ID:R167396