Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fueling a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, Click Here!

At Foot Locker we obsess over the customer. This is where you come in! Foot Locker is seeking a Package Investigation Specialist for our Customer Contact Center. This position is vital to the success of our brand. You will be responsible for providing positive customer service through compassion and problem-solving skills developed during our three weeks of training. This role provides opportunities to build your communication and career skills and learn about the business.

By embracing diverse people, ideas, and perspectives, we will grow our workplace culture to encourage team members to feel uniquely valued and engaged, enabling them to achieve their full potential.

This position is located in our Oshkosh, Wisconsin office. This is not a remote/work from home opportunity.

Available full-time shifts:

Occasional overtime may be necessary given business needs.

Starting pay: $13.25/hour

What we offer:

Responsibilities

Training:

You would be required to attend three weeks of customer service training from either 8am-12:30pm or 5:30pm-10pm Monday-Friday. In addition, there would be a week of in-department training scheduled according to your availability.

Next available start date: August 30th

Qualifications

The health and safety of our team members continues to be our top priority. In an effort to create a safe work environment, we’ve developed a global playbook of standards, in accordance with local, government, and health regulations to safeguard the health and well-being of our team members. We have implemented several measures to help keep the workplace safe, such as wearing masks, increasing cleaning protocols, providing more hand sanitizer and disinfectant wipes throughout the facility, and implementing physical distancing practices in shared spaces.