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This is an exciting opportunity to join the Global Loyalty & Benefits team in American Express Technology. We are looking for a forward-thinking, high-energy standout-colleague supporting two Vice Presidents of Enterprise Platform while assisting with broader team needs. This position is ideal for someone who is looking to learn the business operations and departments at American Express and ultimately move up within the organization. This role will also provide support to department VP’s travelling into Phoenix from around the globe. Additionally, this role will lead projects/programs crafted to improve the team’s culture, teamwork, and employee engagement, e.g. team building, community service, social events.

Responsible for providing an outstanding standard of support for the AET Vice President of Global Loyalty & Benefits Technology. The Executive Assistant will work autonomously and efficiently, anticipating the leader’s needs and “connecting the dots” behind the scenes. Looking for an ideal candidate to be highly energetic, organized, flexible and credible and used to working in a fast, and at times high pressure environment with numerous conflicting priorities. The VP has a very lively schedule and a large organization across Phoenix and New York locations, along with various other leadership members globally requires an Executive Assistant who is a self-starter and who interacts regularly with the VP’s team and other senior leaders’ EAs and with senior AET and business leaders. Individual needs to be capable of managing their time and priorities effectively, and keep the VP updated on issues arising in their absence.

Qualifications

• Processing monthly expense reports on a timely basis in Concur
• Managing the procurement of office supplies and other departmental needs
• Providing coverage for other team-based Executive/Administrative Assistants that are on vacation or sick leave
• Supporting ad hoc project work as directed by leadership
• Advanced interpersonal skills and the ability to build relationships with all internal and external stakeholders.
• Arrange and manage high profile direct report meetings, including all logistics and agendas.
• Proficient in utilizing and understanding all Amex internal systems, Microsoft systems, and Amex processes and policies, i.e., On-line travel booking tool, HR systems, expense management systems, purchasing systems, intranet are helpful.
• Demonstrated dedicate approach to problem solving with strong decision-making capability.
• Demonstrable experience of working autonomously and in highly pressure environment.
• Tactful and discreet with a mature and professional attitude to work
• Proactive and intuitive with ability to anticipate needs and requirements
• Hardworking, keen to learn and be challenged.

Specific Responsibilities include:

• Microsoft Word, PowerPoint, Word & Excel, Outlook e-mail and calendar
• Coordinating and proactively maintaining multiple calendars, including scheduling meetings across different time-zones, using a high level of tact and integrity
• Assisting two VPs with email delegation, booking meetings, reacting, and corresponding accordingly. Prioritizing what is important and urgent. Acknowledging receipt/replies on behalf of, etc.
• Coordinating conferences and staff meetings, including room booking, catering, security etc.
• Coordinate domestic and international travel including air and hotel bookings, liaising with other Amex offices for internal meetings and managing last minute changes as required. (hotel, rental car, and other travel-related needs)
• Provide detailed itineraries of trips, including hotel arrangements, transfers, meetings scheduled, contact details, addresses etc.
• Excellent verbal and written communication skills including an excellent command of English grammar and business writing.
• High proficiency in Microsoft Excel and PowerPoint is a plus.
• Exceptional skills reflecting administering multiple tasks seamlessly with excellent attention to detail and to meet deadlines in a dynamic environment.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.