As part of the Global Operations Learning Organization, you will assess, define, and develop solutions to address specific learning needs across Global Operations at Meta. You will work with various cross-functional teams, ensuring that learning solutions align with business needs. The ideal candidate will have a strong understanding of Meta and/or the digital media industry, extensive expertise in instructional design, including production of scalable learning solutions, as well as a high degree of creativity, problem solving, and project management skills. You will be part of a team entrusted with building the foundation of knowledge for the Global Operations team at Meta by supporting the on-boarding learning experience of new hires, optimizing training processes based on different learning modalities, and supporting various other learning design needs. This is an exciting opportunity to help build a team at Meta, make an impact at a fast moving company, and strengthen user trust with our platform.

Responsibilities:

• Design and develop effective and engaging learning and performance solutions leveraging learning science and instructional design principles.
• Use a performance support first mindset to conduct a learning needs analysis and prescribe the appropriate learning and/or performance support solutions to close performance gaps.
• Collaborate with Subject Matter Experts (SMEs) and other stakeholders to discover and analyze learning content and data.
• Develop multi-modal learning and performance support materials, including synchronous remote learning methodologies, blended classroom learning, interactive e-learning modules, performance support, communities of practice, videos & voice-overs, animations, infographics, and facilitator guides.
• Design and develop L1 – L4 assessments to measure the success of learning programs and performance support tools.
• Deliver and facilitate pilots and train-the-trainer sessions.
• Collaborate with other Global Operations Learning Organization team members and subject matter experts (SMEs) to support various learning program and project initiatives.
• Manage complex relationships with cross-functional stakeholders in a fast moving environment with short deadlines and high business impact.
• Role requires 25% travel (international and domestic).

Minimum Qualifications:

• 5+ years of experience in instructional design and development
• 5+ years experience in facilitation of learning programs
• Knowledge and proven application of multiple instructional design approaches, with an emphasis on performance support and in the moment of need learning
• Experience designing and developing instructional materials, including electronic performance support (EPSS), reusable learning objects RLOs, instructor guides, eLearning, and virtual instructor-led training (VILT)
• Experience using eLearning development tools (e.g., Rise, Captivate, Camtasia, Assima)
• Editing and proofreading skills
• Experience managing multiple projects and competing priorities while balancing quality with on-time delivery

Preferred Qualifications:

• 5+ years of experience in instructional design and development
• 5+ years experience in facilitation of learning programs
• Knowledge and proven application of multiple instructional design approaches, with an emphasis on performance support and in the moment of need learning
• Experience designing and developing instructional materials, including electronic performance support (EPSS), reusable learning objects RLOs, instructor guides, eLearning, and virtual instructor-led training (VILT)
• Experience using eLearning development tools (e.g., Rise, Captivate, Camtasia, Assima)
• Editing and proofreading skills
• Experience managing multiple projects and competing priorities while balancing quality with on-time delivery

Facebook’s mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we’re building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we’re creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities – we’re just getting started.

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.