At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.

Department: Operational Excellence

Description: This work directly supports the satisfaction of our clients and the success of our financial advisors. You will mentor others to leverage your knowledge and experience across the Firm. You will have accountability for leading team members to meet strategic business objectives and working with other senior leaders to build effective roadmaps of improvement initiatives, understanding the linkages and dependencies with other Enterprise level initiatives. Edward Jones is committed to our goal of leveraging Operational Excellence to enhance client value by ensuring Edward Jones’ processes are aligned, efficient, and client focused – you will have key leadership role in this firm wide strategy.

Key Responsibilities:

• Facilitates and/or oversees enterprise level initiatives using Lean, Six Sigma and other quality methodologies
• Train, develop and coach project teams across multiple business units to analyze, diagnose, and identify/implement solutions to increase efficiency and effectiveness of business processes
• Deploy the various quality tools to deliver project cost, quality and time objectives established by key stakeholders and leaders and the needs of the business

Position Requirements:

• A bachelor’s degree is required. Master’s degree preferred.
• Lean Six Sigma – Black Belt certification required. Master Black Belt is a plus.
• Experience with training and deploying Lean Six Sigma programs.
• Experience using Design for Six Sigma.
• Experience project and/or functional leadership in the industry in increasingly responsible positions, including 5+ years of experience leading projects.
• 5+ years experience managing teams with Six Sigma methodologies preferably in a financial services environment.
• Strong interpersonal and communication skills; effectively communicates with all levels, ability to exercise influence without authority
• Proven ability to effectively manage change in a demanding environment
• Ability to independently identify, prioritize, monitor, communicate, and/or resolve elements that can impact a project
• Experience evaluating and documenting cost / benefit justification

• 2021 FORTUNE 100 Best Companies to Work For® By Great Place to Work® and FORTUNE Magazine – Edward Jones was named No. 20 on the list.
  • From FORTUNE ©2021 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.
• 2021 Corporate Equality Index – Edward Jones joins the ranks of 767 major U.S. businesses that received top marks in the Foundation’s 19th annual scorecard on LGBTQ workplace equality.
  • From The Human Rights Campaign. All Rights Reserved
• 2021 Training Top 100 list – Edward Jones ranked No. 19, up six spots from last year in its 21st consecutive year on this prestigious list.
• J.D. Power, 2021 – Edward Jones has ranked “highest in Employee Advisor Satisfaction among Financial Investment Firms” in the J.D. Power 2021 U.S. Financial Advisor Satisfaction Study.
  • Edward Jones received the highest score among employee advisors in the J.D. Power 2007,2008, 2010, 2012-2015, 2017-2021 Financial Advisor Satisfaction Studies of employee advisors’ satisfaction among those who are employed by an investment services firm. Visit jdpower.com/awards for more information.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: